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how to resolve this?(DXDIAG)

fearmadara
  • 52 months ago

After installing COD:Black Ops III it ask to update my video drivers.Then after installing some radeon software,there is an error..I checked "dxdiag" it appears this (The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.) But if i open COD it doesnt ask anymore and played the game..Pls help me..=(

Comments

  • 52 months ago
  • 1 point

Try downloading the latest amd driver "Crimson" http://support.amd.com/en-us/download

  • 52 months ago
  • 1 point

i already did sir..still the file not ok when i check dxdiag. still not digitally signed.

  • 52 months ago
  • 1 point

Alright upon some further research I found some stuff online about this. Here are a couple links that might help, the first one is about reregistering them.

http://www.solvusoft.com/en/files/missing-not-found-error/dll/windows/advanced-mirco-devices-inc/amd-inc-radeon-directx-11-driver/aticfx64-dll/

Another thing I would do is download Crap Cleaner and use its registry cleaner to remove all ddl traces. Once before you try uninstalling the drivers and once after. This will clean up all the files that are missed so you dont still have a possible corrupt file on your computer.

Edit: this site says it can be a possible trojan although im not sure about that. Either way as a last ditch effort I would do the first option they give on this page and see if that helps at all. But again, last ditch effort. http://www.whgspc.com/what-is-aticfx64-dll-and-how-to-fix-aticfx64-dll-error/

EDIT 2: If you decide to uninstall the drivers again use amds clean uninstall utility http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

EDIT 3: the more I look the higher the possibility of this being a virus becomes. ATiumd6a.cap can be the cause of a possible virus infection. http://www.solvusoft.com/en/files/error-missing-download/cap/windows/microsoft-corporation/microsoft-windows/atiumd6a-cap/

  • 52 months ago
  • 1 point

If you decide to uninstall the drivers again use amds clean uninstall utility

Don't forget to go into the game folder "_CommonRedist" and update Microsoft Visual C++ to run the game

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