6 months ago
I've been starting to build my powerhouse of a machine, and with the Intel i9-9900K I thought it'd be wise to invest in a good cooling solution. I've opted for the Noctua NH-D15, as I only read great reviews about it. However when installing, I ran into an issue.
After following the installation instructions to the tee (at least, as far as I know). The screws of the heatsink do latch onto the screws of the mounting kit separately, when applying just a bit of pressure. However, when (after just barely tightening one of them) - the other screw becomes simply IMPOSSIBLE to get to latch to the mounting screws. I've tried all configurations, I've applied amounts of pressure - that frankly made me uncomfortable - to the motherboard. But nothing seems to work. I'm kind of at a loss on what to do next. My motherboard is a Gigabyte Z390 Aorus Pro, and I'm adding the NH-D15 to a i9-9900K processor. If it helps, I've also made a short video to show what's happening: https://www.youtube.com/watch?v=pELFiF91kFI&feature=youtu.be.
Does someone know what might be going on here? All the help I could get would be appreciated!